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HELP CENTER

Frequently Asked Questions

Find quick answers about our services, processes, and collaborations.

General Questions

We accept a wide variety of samples including environmental (water, soil, air), biological (blood, tissue, swabs), pharmaceutical (raw materials, finished products), food and beverage, and industrial chemicals. Each sample type requires specific handling – please contact us for detailed submission guidelines.

You can request a quote by filling out the inquiry form on our Sample Testing page, or by emailing quotes@labscience.org. Please include sample type, number of samples, and any specific analytical requirements. Our team will respond within 24 business hours.

LabScience is ISO/IEC 17025 accredited for many testing methods, GLP certified, FDA registered, and CAP accredited for clinical laboratory services. Specific scopes are available upon request.

Services & Turnaround

For most standard analyses (e.g., water chemistry, microbiological testing), turnaround is 5–7 business days from sample receipt. Rush services are available for an additional fee – please inquire when submitting.

Yes, our analytical chemistry team develops and validates custom methods for novel matrices or analytes. This service typically requires a feasibility study and method validation plan – contact our scientists to discuss your needs.

Absolutely. We have extensive experience supporting Phase I‑IV trials, including bioanalytical services, central lab testing, and kit preparation. We operate under GLP and CAP/CLIA guidelines.

Data & Consulting

We offer bioinformatics (NGS, genomics), statistical modeling, machine learning, and clinical trial biostatistics. Our team can handle raw data from your experiments and provide fully interpreted reports.

You can request a consultation via our Consulting page or email consult@labscience.org. We’ll schedule an exploratory call to understand your objectives and match you with an expert.